Senior Executive, Operations Analytics & Controls (Contract)

The Senior Executive, Operations Analytics & Controls is responsible for developing and maintaining operational standards, control frameworks and reporting solutions that enable consistent, compliant and insight-driven service delivery across VCC operations. The role combines controls governance with hands‑on reporting and automation, includes design and implementation of reporting flows using Excel (VBA/Macros), SharePoint and Power BI. The incumbent drives transparency, operational visibility and efficiency by ensuring data is structured, automated, traceable and translated into actionable insights.

Design and implement reporting flows across operations

• Data structuring and transformation using Excel Macro/VBA and Power Tools
• Automated reporting pipelines integrating trackers with SharePoint repositories
• Development of Power BI dashboards for:
  • SLA / KPI tracking
  • Operational performance monitoring
  • Trend an...