Senior Executive, Customer Success

The Sr. Customer Success Analytics Executiveis an individualwhowill manage aselectionof manufacturer client relationships across South African clients. The role will require the individual to deliver on the commercial agreements in place with our manufacturer clients. The individual willbe requiredto manage the day-to-day relationship with key client stakeholders and be comfortablepresentingdata to key client stakeholders.

Responsibilities

• Maintain a client service orientation by managing day-to-day administration of client service activities and coordinatingtheanalysis and reporting of assigned research projects.
• Build strong partnerships with clients andseekto make an impact by creating and delivering pertinent analytical insights and presentations.
• Client management:undertake analysis for RMS data and handle clients' queries.
• Technical:acquireknowledge ofRMS solutionsby attending requisite trainings.
• Serve as the primary...