Senior Executive, Customer Success

The Sr. Customer Success Analytics Executive is an individual who will manage a selection of manufacturer client relationships across South African clients. The role will require the individual to deliver on the commercial agreements in place with our manufacturer clients. The individual will be required to manage the day-to-day relationship with key client stakeholders and be comfortable presenting data to key client stakeholders.

Responsibilities 

• Maintain a client service orientation by managing day-to-day administration of client service activities and coordinating the analysis and reporting of assigned research projects. 

• Build strong partnerships with clients and seek to make an impact by creating and delivering pertinent analytical insights and presentations. 

• Client management: undertake analysis for...