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Senior Enterprise Customer Success Manager

Remotedxb

dubai, dubai emirate, United-Arab-Emirates Full-time July 28, 2026
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Vacancy Description

About the Company

ApartmentIQ is a profitable, growth-stage company building industry-leading martech and data products for the PropTech space. Our focus is on category-leading AI and data SaaS products with triple-digit growth rates, serving the multifamily industry.

Responsibilities

  • Proactively manage a portfolio of Enterprise key accounts and build multi-threaded relationships with C-suite stakeholders
  • Act as the quarterback of the enterprise relationship across CS, Sales, Support, and Product
  • Own the renewal process and work cross-functionally to minimize churn
  • Conduct regular business reviews (QBRs, executive BRs) to ensure clients achieve desired outcomes
  • Identify and surface expansion opportunities to Sales partners
  • Maintain deep fluency across the full product suite and explain data sourcing and AI nuances to technical buyers
  • Document client records and interactions in the CRM
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