Senior Engineer, IT Operations (Santiago)

Location and Work Setup

This is a remote role within Chile, with occasional in‑person visits to the office for onsite support and equipment setup.

What you’ll be doing

• Develop and maintain internal technical standards, libraries, and resources while acting as a go‑to expert.
• Scope and implement solutions independently, handling open‑ended problems and ambiguity, making well‑reasoned design decisions.
• Stay abreast of industry trends and tools, and serve as the expert troubleshooter within your domain.
• Perform methodical estimation and set realistic deadlines that promote healthy work habits.
• Gather analytics to inform decisions and demonstrate end‑to‑end accountability from planning to monitoring.
• Understand user empathy and adoption of solutions, forming a vision for future direction.
• Actively participate in cross‑department and cross‑division initiatives, building strong relationships across seni...