Senior Employee Relations Case Manager - (1 Year Fixed-Term)

Just Eat Takeaway.com is a leading global online food delivery platform. Our vision is to empower everyday convenience.

About This Role

The role of an Employee Relations Senior Case Manager involves managing and fostering positive relationships between employees and the organisation. The senior case manager addresses workplace issues, conflicts, and concerns while ensuring compliance with employment laws and company policies. The position is the initial escalation point for all colleagues, mediates disputes, conducts investigations, and provides guidance to both employees and management. The role supports team members’ knowledge development and handles the most complex cases.

Responsibilities

• Apply employment standards and employment laws for legal compliance, ensuring accurate validation of country‑specific regulations.
• Manage internal People policies and update policies to reflect localisation requireme...