Senior Dispatcher

The Dispatcher is responsible for planning, executing, and coordinating the timely collection, transportation, and disposal of waste, ensuring alignment with contractual obligations and operational standards. The role focuses on maintaining high customer satisfaction, optimizing resource allocation, and ensuring accurate data management and reporting.

Duties and Responsibilities

• Plan and execute daily waste collection activities, hazardous and non-hazardous, ensuring efficiency and compliance with service agreements.
• Assign and schedule staff and vehicles, generate and communicate work orders to drivers and helpers.
• Monitor field operations, track progress, and resolve issues related to service delays, customer complaints, or operational disruptions.
• Supervise and motivate the dispatch team, ensuring performance discipline and compliance with safety protocols.
• Maintain cleanliness and order in the yard and waste handling ar...