Senior Director, Human-Centered Experience & Innovation

Responsibilities

At Noblis, we bring the best of science, technology, and strategy to solve complex challenges in the public interest. We are seeking a Senior Director for Human-Centered Experience Transformation to operationalize and scale enterprise experience initiatives under the strategic direction of the Chief Experience Officer (CXO).

This role sits at the intersection of customer experience, human-centered design, experiential engagement, and mission-focused transformation, with responsibility for translating enterprise experience strategy into scalable operational practices, differentiated client engagement models, and immersive mission-centered experiences.

The successful candidate will lead cross-functional efforts that improve how Noblis designs, delivers, and activates mission experiences across physical, digital, and hybrid environments while partnering closely with enterprise leaders to strengthen experiential quality, innovation adoption, and ...