Senior Director, Experience Design Architect

Our team is designing the future of retirement to improve the lives of millions of Americans. TIAA’s Design office’s mission is to build a design-led culture, while strengthening our design capabilities, to create an end-to-end experience vision that unlocks innovation for advisors and clients. We bring dignity and access through design excellence to inspire and empower clients to pursue retirement security with TIAA.

You will lead a high-performing team of product and service designers that will ensure every interaction fits together to form a complete, coherent whole that reflects our brand, reinforces behavior, and reduces experience inefficiencies. The role will serve as the architectural authority across the Advisor experience, influencing at the executive level and enabling teams to deliver intentional experiences on a scale.

The Senior Director, Architect for Advisor Experience plays a critical strategic role in leading experiences that are connected across a c...