Senior Data Consultant: AI-Driven Analytics for Contact Centers

Sutherland Global is seeking a Data Consultant responsible for partnering with NICE Business Consultants. The role entails designing, developing, and maintaining BI solutions to analyze data insights for clients in the contact center space.

The ideal candidate will have extensive experience in data science and statistical analysis, knowledge of machine learning, and exceptional communication skills in English. This position allows for flexible work arrangements and requires a methodical approach to identify data gaps and uphold industry standards.