Senior CX Strategy & Programs Lead

OG Consulting, Inc. is seeking a Senior Manager, Customer Experience to spearhead a transformative CX program for a Fortune 500 client. This role involves strategic leadership and collaboration across various teams to enhance customer insights and impact business decisions.

The ideal candidate will have 6-10 years of relevant experience in CX or management consulting, demonstrating strong leadership and analytical skills. You will mentor a team while ensuring the delivery of high-quality outputs and strategic recommendations.