Senior Customer Value Consultant at Tekion

Shape the future of automotive retail as a Senior Customer Value Consultant with Tekion. This role merges your dealership operations background with advanced consulting skills to deliver tailored solutions.

As a specialized Customer Value Architect, you will assess dealership performance, diagnose operational challenges, and develop actionable plans that enhance client engagement. Your expertise in the Tekion platform will guide high-level conversations and facilitate crucial change management processes. Collaboration with Customer Value Managers will enrich the dealer experience.

Key Responsibilities:
• Conduct detailed performance assessments using the Dealer Maturity Model
• Formulate tier advancement strategies for dealership success
• Collaborate with CVMs to integrate insights into client plans
• Interpret metrics to provide value realization evidence
• Lead workshops and discussions for dealers to foster improvement
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