Senior Customer Support Service Specialist

Company:

Boeing Global Services (BGS) is seeking a Senior Customer Support Service Specialist to support the F/A-18 program in Hazelwood, MO.

This role offers a unique opportunity to serve as a technical expert supporting F/A-18 Hornet/Super Hornet and EA-18G Growler aircraft globally. The customer support service specialist provides advanced engineering assistance to field service representatives, develops troubleshooting and repair solutions, and ensures compliance with customer, regulatory, and safety requirements. Acting as a subject matter expert across multiple aircraft systems, the position also involves managing key reporting tools, analyzing metrics, and delivering technical training and reference materials to both internal teams and customers.

Ideal candidates bring deep experience in military aircraft operations and maintenance, with extensive backgrou...