Senior Customer Success & Support Specialist

Hytech in Kuala Lumpur is seeking a Customer Support Representative to provide front-line support via live chats, phones, and email. Responsibilities include resolving client issues and addressing customer feedback professionally. Candidates must have a diploma or higher education, be proficient in Microsoft Office, and be willing to work shifts.

Strong English communication skills, both written and verbal, are essential. This position offers an opportunity to be part of a global consulting firm that specializes in digital transformation.