Vacancy Description
Ecorobotix SA, a Swiss B-Corp company headquartered in Yverdon-les-Bains, develops AI-driven ultra-precise spraying technologies that help reduce the environmental impact of agriculture. Following the integration of Maya, an AI-powered turf and land management platform, into the Ecorobotix Group, we are looking for our future:
Senior Customer Success Manager
Key Responsibilities
- Own and monitor portfolio health through User Health Scores and proactive customer engagement strategies.
- Drive onboarding excellence and ensure all clients achieve defined success criteria within the first 90 days.
- Design and manage customer satisfaction programs, including NPS, CSAT surveys, and seasonal business reviews.
- Launch and scale post-onboarding services such as annual reviews, seasonal coaching, and premium advisory offerings.
- Lead, coach, and support the existing Customer Success team while contributing to future team s...
Ready to Apply?
अभी आवेदन करें
Submit your application for Senior Customer Success Manager - UK at Ecorobotix
Apply for this Position