Senior Customer Success Manager

Remote | Full-Time | Eastern Time (ET) Hours

Apply here: https://operationsarmy.com/application

Overview
The Senior Customer Success Manager is responsible for building and maintaining strong customer relationships, ensuring successful delivery of projects and services, and driving customer satisfaction and business growth. This role serves as the primary point of contact for key accounts, aligning client objectives with company solutions and coordinating cross-functional teams to deliver results.

Key Responsibilities

• Develop and maintain trusted relationships with clients and key stakeholders.
• Lead client engagements from onboarding through ongoing account management.
• Understand client business goals an...