Senior Customer Success Manager - Media Latam

THE ROLE

We're looking for an experienced Senior Customer Success Manager in LATAM on the Client Services team, who defines the “farmer” mentality – someone who thrives on nurturing deep-rooted relationships and harvesting long-term value from a sophisticated book of business.

In this role, you won’t just be managing accounts, you will be the lead architect of their growth. You’ll manage our highest-value clients, navigating the complexities of programmatic and multi-channel digital media to ensure their investment yields maximum returns. If you are a strategic thinker who sees a client objective and immediately starts mapping out a 12‑month evolution plan, we want to talk to you.

Primary focus is on transforming a top‑tier book of business into a thriving ecosystem of growth. You will be responsible for retention, but more importantly, for the expansion and diversification of our footprint within each account.

This is not a “maintenance” role. W...