Senior Customer Success Manager - Commercial at Klaviyo

Location: Singapore Office (S00, SG)

Klaviyo is a leading marketing platform that helps eCommerce store owners deliver personalized experiences to their customers. Our Singapore hub is in its early stage, built on the foundation of our Sydney team, and we are looking for experienced Customer Success leaders to help shape our future in Asia‑Pacific.

As a Senior Customer Success Manager, you will partner with 20‑45 mid‑sized eCommerce brands, act as their trusted advisor, and help them grow revenue and growth through Klaviyo’s email and SMS platform.

• Establish yourself as the trusted advisor for 20‑45 SMB Klaviyo customers.
• Strategically consult customers to devise email and SMS strategies that increase revenue.
• Use creative problem‑solving to help customers reach business goals and maximize Klaviyo value.
• Build strong relationships...