Senior Customer Success & Growth Manager

Supermicro is looking for a Sr. Customer Success Program Manager.

In this role, you will be responsible for holding up, developing, implementing, and managing account strategies to provide the business with optimal quality, support & delivery performance across multi-site operations. You will own OEM/ODM major accounts, manage escalations and RMAs, coordinate cross-functional teams to exceed expectations, and drive growth while reporting on customer satisfaction and KPI progress to senior