Senior Customer Success Engineer at Veeam

Drive customer success with Veeam as a Senior Customer Success Engineer. Leverage technical expertise to enhance customer outcomes in data resilience and security.
In this mid-level role, you will be the primary technical owner responsible for maximizing customer satisfaction across the Veeam Data Platform. Collaborate effectively with clients to lead their onboarding, optimize product adoption, and conduct recovery simulations. Your technical skills, combined with your ability to engage stakeholders, will be instrumental in forming strong business relationships and actionable success plans.
Key Responsibilities:
• Configure customer accounts and customize backup policies
• Identify migration opportunities and facilitate success planning
• Conduct assessments and recommend protective architectures
• Run recovery simulations and deliver resilience reports
• Monitor signals to detect and mitigate churn risk
Requirements:
• 5+ years in customer-facing engineerin...