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Senior Customer Service Representative

Avnet Malaysia

George Town, Penang, Malaysia Full time June 15, 2026
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Vacancy Description

Farnell

Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair.

Job Summary:

Responds to customer inquiries, expedites critical orders, communicates dispositions, researches and resolves issues, and researches orders.


Principal Responsibilities:

  • May provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers.
  • Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics.
  • Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws.
  • Maintains and updates electronic and/or hard copy ...

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    Vacancy Details

    Location George Town, Penang
    Country Malaysia
    Type Full time
    Category Information and Record Clerks
    Posted June 15, 2026

    About Avnet Malaysia

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    Avnet Malaysia

    George Town, Malaysia

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