Senior Customer Service Manager

**Who are we?**

We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.

**The role**

**What will you be doing?**

Location: Basingstoke / Hybrid – 3 days per week office-based

Lead the future of customer service

We're on a mission to create healthier, happier workplaces by delivering exceptional support and service to our customers. As part of the international Unum Group, we're committed to helping the working world thrive through innovative solutions, outstanding customer experiences and a culture that puts people first.

We're looking for an experienced Senior Customer Service Manager to lead our frontline customer operation and help shape how customers interact with us across every stage of their journey.

**What will you bring?**

This is an exciting opportunity for...