Senior Customer Care Specialist – OTC & CRM Pro

Boston Scientific is seeking a Senior Customer Care Representative to deliver an exceptional customer experience, manage complex inquiries, and coordinate with Sales, Regulatory, Finance, and Logistics to resolve issues efficiently. You will navigate CRM and ERP systems like Salesforce and SAP, documenting interactions and ensuring accurate order management.

The ideal candidate has 3–5 years in customer service within healthcare, a Bachelor's degree, strong communication skills, and English