Senior CRM Coordinator

Closing Date/07/31 Reference NumberTRU-3 Job TitleSenior CRM Coordinator Job TypePermanent Full-time Location - CountryUnited Kingdom Location - CityLondon Location - StoreHead Office Job DescriptionThe Senior CRM Coordinator supports the build, QA, optimisation and reporting of BAU and lifecycle CRM journeys. The role helps ensure campaigns run accurately and reliably, working closely with CRM, Creative, Ecommerce and Insights teams to deliver customer-focused activity and identify opportunities to improve performance, templates and processes. What we are looking for

Minimum 2 years’ CRM experience, ideally within fashion or retail.

Experience using an ESP, CRM system or CDP; Bloomreach, Ometria, Klaviyo or Braze experience is advantageous.

Strong organisation, communication, copywriting and prioritisation skills.

Commercially aware, analytical, proactive and flexible.

Confident using Microsoft Outlook, Excel, Word and PowerPoint....