Senior Core Backend Engineer

About the Company

Route is the leading post-purchase platform for modern ecommerce, trusted by over 13,000 brands and protecting more than $20 billion in gross merchandise value to date. We create shopper confidence that fuels brand growth through package protection, order tracking, returns, and loyalty programs.

Responsibilities

• Design, build, test, deploy, and maintain highly scalable backend services using Go
• Own critical services supporting Package Protection, Returns Protection, Claims, Orders, Tracking, and Email Parsing
• Design and evolve distributed systems and event-driven architectures
• Build and maintain REST and GraphQL APIs for internal products, merchants, and external partners
• Develop and improve integrations with merchant platforms, carriers, and third-party APIs
• Optimize system performance, reliability, scalability, and observability
• Mentor engineers through technical leadership, de...