Senior Contact Center Workforce Analyst - Kelsey Seybold Clinic - Patient Access Center - Remote

**Requisition number:** 2358993
**Job category:** Business Operations

**Explore opportunities with Kelsey-Seybold Clinic** , part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind **Caring. Connecting. Growing together.**

The purpose of this position is to support the call center's scheduling, operational future, and real-time management functions, along with providing the same support to departments outside of the call center. The Contact Center Sr. Workforce Analyst is responsible for producin...