Senior Contact Center Systems Engineer (Nice CXone)

Johnson Controls in Xico, Veracruz is looking for a Senior Technical Engineer for its Contact Center team. This role involves engaging in technical exploration and support of the Nice CXone suite, delivering technologies that save lives.

The ideal candidate will have at least 5 years of experience in contact center technology design, along with strong troubleshooting skills. Bilingual communication in English and Spanish is essential.