Senior Consultant, Account Services Management - Springfield, Ohio

**Solution Support as a Service (SSaaS) for PowerEdge XE Support, Customer Delivery Executive (CDE)**

At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem.

Join us to do the best work of your career and make a profound social impact as a **Customer Delivery Executive** in our **Solutions Support as a Service** team supporting **PowerEdge XE servers** in **Springfield, Ohio** .

**What you’ll achieve...