Senior Concierge & Guest Experience Leader

Millennium & Copthorne International Limited is seeking a dedicated Concierge Manager for Orchard Hotel Singapore. This role involves overseeing the Concierge and Lobby services while ensuring guest satisfaction and operational excellence.

The ideal candidate will have a minimum of two years in a similar role within the hospitality sector and possess strong customer service skills. Responsibilities include supervising staff, managing guest requests, and ensuring adherence to hotel standards. An advantage is membership with Les Clefs d’Or Singapore.