Senior Collections & Recoveries Manager

Scotiabank in Bogotá seeks a Manager, Collections Call Centre to lead the collections team, optimize delinquency recoveries, and protect the bank's interests through supervision of call centre adjustors and effective policy implementation.

The role requires a Bachelor’s in Business or related field, strong analytical and negotiation skills, and proven ability to coach staff, manage workflows, and ensure compliant, timely collections across Retail and Small Business accounts.