Senior Collections Leader & Operations Manager

Link-Worldwide is looking for a Collections Manager in León, Guanajuato, who will provide leadership and operational guidance to the team, ensuring top-quality performance in debt collection processes. The role involves managing a team, overseeing projects, and resolving issues, all while maintaining a strong focus on client experience and department performance metrics.

The ideal candidate should possess 5–8 years of experience in collections, effective communication skills, and a bachelor's degree or equivalent experience. Proficiency in Microsoft Office and strong leadership capabilities are essential for success in this position.