Vacancy Description
Job Description
The Role: The Senior Cloud Support Engineer will be responsible for providing support to customers for Cloud environments and applications.
Your Focus:
- Day to day management of the Strategy Cloud infrastructure including scheduled and emergency maintenance activities as well as scheduled on-call coverage.
- Implementation of Customer change requests in compliance with the Change Control regime.
- Incident response including troubleshooting of the infrastructure related issues and collaboration with Technical Support and Technology teams on troubleshooting of platform related issues.
- Strategy Platform administration.
- Maintaining high quality documentation for all related tasks.
Qualifications:
- Technical education or experience in IT roles strongly preferred.
- AWS, Azure, Linux, GCP and containers experience strongly preferred.
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