Senior Client Services Director Role

Shape strategic client partnerships as the Senior Client Services Director at Match Retail. Focus on driving program excellence and ensure high-quality service delivery across vital retail programs.
You will oversee the management of key client relationships and lead multiple programs for success. This senior leadership role demands a strong ability to mentor and guide the Client Services team while aligning strategies with client goals. Your proficiency in navigating retail environments will be vital for translating objectives into successful execution plans.
Key Responsibilities:
• Serve as the primary contact for key client portfolios
• Drive overall client satisfaction and program growth
• Mentor Client Services and Account Management teams
• Collaborate with Sales and Operations for execution strategies
• Ensure performance optimization against established KPIs
Requirements:
• Over 5 years in retail client services or CPG
• Demonstrated ability to lea...