Senior Client Service Manager in Retail

Expand client solutions and drive revenue as a Senior Client Service Manager at Acosta. Your role will center on ensuring client satisfaction and program quality in a dynamic environment.
You will be responsible for day-to-day client management while focusing on strategic growth opportunities. Your expertise will help develop tools for impactful field analysis and enhance service offerings, ensuring clients’ diverse needs are met ensuring their satisfaction. Key relationships will be essential for success in this role.
Key Responsibilities:
• Secure new revenue opportunities through existing client relationships
• Lead initiatives that benefit both clients and Acosta
• Resolve client issues while maintaining quality service
• Report on business results and deliver insights to stakeholders
• Keep stakeholders informed of merchandising and product updates
Requirements:
• Five-plus years in account or operational management
• Proven relationship management ex...