Senior Client Relationship & Service Delivery Lead

K&K Talents is recruiting a Principal Consultant for a client in London, UK. The role requires proven experience in managing client relationships within IT services, focusing on facilitating communication and ensuring service delivery alignment.

Key responsibilities include acting as the primary contact for stakeholders, monitoring service health, and promoting continuous improvement initiatives. Applicants should possess experience in stakeholder management, service delivery frameworks, and have a service-oriented mindset.