Vacancy Description
The Team The Senior Client Insights Analyst plays a vital role in the firm’s Pricing & Client Insights team, focusing on client portfolio and legal matter analytics and reporting. This includes developing dashboards and data visualizations for stakeholders across the firm. Reporting to the Senior Manager of Client Insights, this role is part of the broader Client Insights & Client Matter Intake function and can be based in any Canadian office.
You Will Be Focusing On
Collect, consolidate, and analyze client/matter data to prepare reports and presentations
Conduct periodic and ad hoc client portfolio and matter performance analyses
Collaborate with Pricing, Finance, Business Planning & Analysis, and Pursuits teams to provide accurate and timely reporting
Support the development of best practices for client insights
Assist in assessing client insights processes and identifying improvements to enhance satisfaction and profitability
You Will Be Focusing On
Collect, consolidate, and analyze client/matter data to prepare reports and presentations
Conduct periodic and ad hoc client portfolio and matter performance analyses
Collaborate with Pricing, Finance, Business Planning & Analysis, and Pursuits teams to provide accurate and timely reporting
Support the development of best practices for client insights
Assist in assessing client insights processes and identifying improvements to enhance satisfaction and profitability
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