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Senior Claims Examiner, A&H Claims

CHUBB

Malaysia, Malaysia, Malaysia Regular - Full time June 25, 2026
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Vacancy Description

Key Objective

The position is responsible for the delivery of best practice claims operations, consistent delivery of services within target levels, relationships with suppliers/stakeholders, management and reconciliation of the net claims expense budget and ownership of the customer experience.

Key Accountabilities & Responsibilities

  • Assessment of Group and Individual hospitalisation and surgical claims – reimbursement basis.

  • Auditing cashless claims for Group and Individual hospitalisation and surgical claims.

  • Overseeing and facilitating payment processing for bordereaux medical claims.

  • Performing sanctions checks on all relevant parties and ensuring that all claims are in compliance with both internal and external regulatory requirements. 

  • To monitor the performance of the appointed TPA and be proactive on liaising with TPA on resolving issues.
  • Keeping constant communication wi...

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