Vacancy Description
Senior Business Analyst - ServiceNow
Salary: 43,000 AED per month
Location: Dubai, UAE
Duration: 6 - 12 months
We are seeking a Senior Business Analyst to Lead requirements capture, process documentation and stakeholder validation activities across a ServiceNow ITSM transformation programme. This role contributes to workshop delivery, user story documentation and UAT support across the programme lifecycle.
Responsibilities
- Lead requirements elicitation, validation and documentation across ITSM, ITAM, HRSD and integration workstreams
- Facilitate stakeholder workshops to define and confirm process flows, approval matrices and service lifecycle requirements
- Produce and maintain user stories, process maps, acceptance criteria and requirements traceability matrices aligned to programme scope
- Coordinate with process owners to validate configured workflows and ensure alignment ...
Ready to Apply?
अभी आवेदन करें
Submit your application for Senior Business Analyst at Insight
Apply for this Position