Senior Business Analyst (Contract | Calypso)

Build & Change Management

• Analyse enhancement requests related to repo business and new financial products.
• Collaborate with solution architects to design and propose optimal solutions.
• Prepare functional specifications, workload estimates, project plans, test scenarios, and release documentation.
• Coordinate and support User Acceptance Testing (UAT).
• Manage monthly release cycles in line with team milestones for analysis, development, and testing.
• Support the production release roadmap and post-release activities.

Incident & Request Management

• Provide Level 3 (expert-level) application support to business users and IT teams.
• Diagnose, troubleshoot, and resolve application issues and defects efficiently.

Continuous Improvement

• Identify and implement improvements to operational and support processes.
• Ment...