Vacancy Description
Key Responsibilities SwapClear Client Services & Middle Office
- Daily monitoring of member clearing activity; managing trade exceptions with members, clients and trade execution venues (SEFs).
- Managing the handover of the service from NY and the handover to London.
- Responding in a timely manner to queries from members and clients in Asia‑Pacific region.
- Support the onboarding of new members and clients onto SwapClear.
- Provide support to members when testing the roll out of new products or services.
- Escalation point for issues with the SwapClear Production environments including communicating issues to members.
- Act as the single point of contact for member and client queries across all SwapClear activity.
- Build and maintain strong relationships with members and clients.
- Operational management of AUD margin calls/pays are pro...
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