Senior Associate - Investor Services

This position will work Pacific Time Zone hours - successful candidates will be US based on the West Coast.



What you’ll do

• You'll oversee Outlook Investor Services inboxes, respond to routine client inquiries, and handle ad-hoc requests efficiently.
• You'll post fund and investor-level documents to the investor portal while coordinating with other departments for approvals and upcoming posts.
• You'll manage investor expectations by clearly communicating timelines for deliverables and ensuring smooth delivery of capital call and distribution notices.
• You'll assist in updating and maintaining document processes and policies to ensure accurate record keeping and compliance.
• You'll collaborate with your team and clients to uphold standards, assess operational effectiveness, and suggest improvements for process development.

What we offer

• IQ-EQ offers a...