Vacancy Description
Senior Associate-Digital Product Management
Gurugram, HR, India(Hybrid)
**Job Description**
GS Servicing Innovation: Where innovation is our business.
Our team’s mission is to shape and execute the Generative AI strategy of Global Servicing (GS) at American Express, accelerating the progress of both existing and future use cases of this exciting new technology to transform both the colleague and cardmember experience.
The GS Servicing Innovation team focuses on:
+ Developing and executing upon the GenAI strategy & priorities for GS through rapid testing and learning, serving as a first mover for the broader enterprise in this new space
+ Accelerating and scaling GenAI pilot programs through scope definition, coordination, and ongoing centralized support (e.g., analysis, change management, communications) for dedicated pilot teams
+ Rapidly operationalizing GenAI initiatives at scale through development of rollout and scaling p...
Gurugram, HR, India(Hybrid)
**Job Description**
GS Servicing Innovation: Where innovation is our business.
Our team’s mission is to shape and execute the Generative AI strategy of Global Servicing (GS) at American Express, accelerating the progress of both existing and future use cases of this exciting new technology to transform both the colleague and cardmember experience.
The GS Servicing Innovation team focuses on:
+ Developing and executing upon the GenAI strategy & priorities for GS through rapid testing and learning, serving as a first mover for the broader enterprise in this new space
+ Accelerating and scaling GenAI pilot programs through scope definition, coordination, and ongoing centralized support (e.g., analysis, change management, communications) for dedicated pilot teams
+ Rapidly operationalizing GenAI initiatives at scale through development of rollout and scaling p...
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