About the role
The team functions as the final station in the Quote -To-Bill cycle before Billing is sent to the external clients. The effectiveness of this Team will facilitate the management of the working capital for the support countries and provide a streamlined connection to the external Clients. This position serves to process claims from Providers and turn these into Billings, incorporating appropriate case fees in a timely and accurate manner.
Key responsibilities
Support Manager to achieve business objectives Perform compliance check which includes reviewing contract and certificate of subscription and issue invoice as per approved guidelines and procedures accurately, timely and completelyUnderstanding and trouble shoot billing related queriesInitiate & implement continuous improvement effort within support areasEnsure data integrity and accuracy