Senior Assistant Sales Manager (Telesales / BPO)

Salary

50,000 THB ~ 60,000 THB

Industry

Trading(Cosmetics/Healthcare)

Job Description

- Lead and develop a B2C telesales team of 40+ agents through Team Supervisors.
- Develop sales strategies, optimize workflows, and drive overall team performance.
- Monitor and improve key KPIs, including Approval Rate (AR), Delivery Rate (DR), Average Order Value (AOV), call attempts, and lead conversion.
- Analyze sales performance, identify root causes of performance gaps, and implement coaching and improvement plans.
- Recommend process improvements and collaborate with cross-functional teams to enhance sales efficiency and customer experience.
- Prepare sales reports, forecasts, and performance updates for senior management.

Requirement

- Bachelor's degree in Business, Marketing, or ...