(Senior) Assistant Manager, Service Academy

The Service Academy is dedicated to cultivating a culture of service excellence and celebrating those who consistently deliver extraordinary care to patients and colleagues. We are seeking a dynamic and committed individual to join our team as Assistant Manager / Senior Assistant Manager . This role offers the opportunity to shape recognition platforms, foster partnerships, and champion initiatives that elevate service culture across the organisation.

• Awards Management & Recognition
  • Lead the coordination of quarterly internal service awards and external service award submissions.
  • Call for submissions, consolidate evidence, and manage scoring processes with precision and fairness.
  • Liaise with organising committees to ensure seamless award presentations and events.
  • Drive improvement projects for service awards and recognition systems employing automation / APIs