Vacancy Description
Employment Type: Full time
Type of Role: Regular
What You'll Do
Load Planning
- Communicate with Replenishment, Suppliers, Scheduling and Carriers to finalize pickup and delivery details
- Track and trace loads to ensure successful delivery and on time arrival
- Ensure issues are resolved timely, changes are updated and communicated, and provide ongoing insights and analysis
- Assist in the analysis and development of inbound opportunities
- Reviewing profitability on customer pick ups. Meeting with execution or BD teams on any vendors that show poor profitability and agree on adjustments needed
Customer Service
- Act as the Lead for all customer enquiries internal/external
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner
- Attend all internal/external meetings providing status updates on our performanc...
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