Senior Analyst for Digital Solutions

Become a Senior Analyst for Digital Solutions in Toronto, Ontario, enhancing colleague capabilities in Canadian Commercial Banking. Focus on creating scalable digital tools that drive effective learning outcomes.
In this key role, you will guide the development and execution of programs aimed at improving digital tool adoption and overall colleague performance. Your strategic insights will drive decision-making and identify continuous improvement opportunities. Partnering with stakeholders, you will facilitate better customer and employee experiences through streamlined processes.
Key Responsibilities:
• Lead digital tool design and execution strategies
• Conduct assessments to guide program effectiveness
• Develop and implement tools for colleague performance
• Monitor service levels and program compliance
• Provide analysis to support strategic objectives
Requirements:
• Bilingual in English and French
• Proven problem-solving skills and stakeholder enga...