Senior Analyst - Banking Applications Management

Drive operational excellence as a Senior Operations Analyst managing banking applications. Oversee implementation, triage issues, and provide 24/7 support to ensure robust functionalities.

In this role, you will be the primary operations support in critical banking applications within Mainframe and Distributed Production Computer Centers. Your duties will include coordinating system changes, innovating solutions, and managing escalated issues, ultimately impacting organizational success and operational efficiency.

Key Responsibilities: • Authorize application changes and schedule jobs • Engage with teams for timely issue resolution • Assist in troubleshooting batch failures • Drive strategic initiatives aligned with operational improvements • Maintain thorough documentation of application processes

Requirements: • Bachelor's degree in IT or related field • Experience with Mainframe and IT service management tools • Excellent presentation and communication cap...