Senior AI-Powered IT Help Product Manager

AgileEngine, LLC is seeking a Senior Product Manager to own the evolution of an AI-powered IT help experience built on Slack. You will manage the full product lifecycle, including requirements, backlog prioritization, rollout planning, and success metrics, while partnering with engineering and Support Operations to enhance troubleshooting and response quality.

The ideal candidate has prior ownership of an agentic AI product in production and strong experience shaping and evaluating prompt