Senior Administrator

NBC Holdings is a leading force in the South African employee benefits arena, providing a comprehensive range of employee benefits, products and services.

We are seeking a Senior Administrator to accurately and timeously process claims. Assess claim documents and determine validity. Investigate claims and gather information from members, employers and others. Evaluate claims based on policy coverage and laws. Monitor defence activities and ensure claim-related issues are resolved. They must have the ability to tackle a Problem with the intent of using expertise/capability and or experience to resolve speedily.

Key Outputs

• Process all claims, withdrawals, death / transfers
• Managing the entire claims process, including investigating claims.
• Ability to work independently while contributing to team success
• Communicating with members and employers regarding the status of their claims.
• Addressing any inquiri...